I know of someone from the XXX company. He was so so defensive that he went to the extent of approaching his fellow friends who now work as a IFA and demands them to stop "disturbing" his clients. I wonder how will the insurance agent reacts if a stranger approaches his clients. Is he going to have sleepless nights?
My opinion is it's always better for clients to listen to more opinions. Agents should never even need to be worried of anything if they have done a good job. Fear unless job is not well-done. Why many insurance agents fear this is because review by another adviser can uncover the dirty and unethical things of the agents. It is good. Customers are encouraged to seek second opinions. If there are mis-selling and unethical practice the mistakes can be nipped in the bud.
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