AOL subscribers overpaying $300 a year

According to an ex-AOL employee, Ken Auletta, most of AOL's subscribers are paying $25 a month for a dial-up fee, not realizing their cable or DSL plans already enable them to log onto the Internet while still retaining their AOL email address. Most of such overpaying users are elderlies. $25 a month would amount to a total of $300 a year.

According to an AOL filing with the Security and Exchange Commission, 43 percent of AOL's revenue in the quarter ending September 30—$563.5 million—comes from its 4.1 million subscribers.

That's 3,075,000 subscribers paying an extra $300 a year for dial-up service. If Auletta's source is correct, this means AOL is collecting nearly $1 billion a year from consumers who aren't questioning their bills.

I still recall an earlier post made in 2009 by myself on how difficult it was to cancel an AOL account. That was hilarious! For entertainment, I shall re-post here.

75% of AOL Subscribers Don't Need to Pay [via]